Brand Education Program and Design Intern at Sephora - San Francisco, CA
Prime your career at Sephora.
The investment in training and education for Sephora employees is unparalleled in the retail industry—both
in product knowledge and in career development. Our education department is integral to the success of the
company because we strongly believe that investing in our employees as beauty experts is what sets us
apart. From product 101 to application techniques to artistry and trend, the education department drives the
training strategy and provides the tools for our store employees to be the most knowledgeable in the
industry.
Your role at Sephora:
As the Intern for Brand Education Programs & Design Team, you will be an integral part of the team as we overhaul our Brand Portal & the user experience of said site. Reporting to the Brand Education Program & Design Manager, you would also be responsible for executing key administrative tasks that include building the navigation for the Brand Portal, determining automated solutions to document updates, implementing tools like Brand Contact List & other tasks that support the overall Brand support ecosystem. In addition, you will be able to:
• Be proficient & experienced in UX design
• Have proficiency in web design & experience with SquareSpace
• Effectively collaborate and work with cross-functional Education teams to gather feedback, and deliver a comprehensive plan for each deliverable
• Communicate regular updates to all project stakeholders and present proposals for alignment
• Anticipate shifts or new priorities and adjust with ease
• Operate with a clear understanding of when to act independently and when to escalate for others’
involvement
• Coordinate team meetings and webinars which includes recording meeting notes and follow-up
on action items
• Facilitate project meetings; document and communicate decisions, next steps and action items
• Demonstrate our Sephora values of Passion, Innovation, Expertise, Balance, Respect, Teamwork, and
Initiative
We’re excited about you if you have:
• Love process, are tech savvy and have a passion for understanding software and applications
• Excellent written and verbal communication skills
• High-level of accuracy and attention to detail; ability to work interactively and proactively with
various levels within the Education department
• Ability to manage and prioritize tasks
• Critical thinking and ability to propose solutions for roadblocks
• Comfortable working in a fast-paced environment and with change and ambiguity
• High-level attention to detail; accuracy in execution of work
Time Commitment:
Hours: 32-40 (expected to be physically in the office 4-5 days every week during standard business hours)
Working at Sephora’s Field Support Center (FSC)
Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.
To apply, click here.
