Urban Decay 12 Month Social Media Intern at L'Oreal - Newport Beach, CA
**Candidates must have received a Bachelor’s degree within the last 12 months and available to start as soon as possible**
Position Overview:
We are looking for a 12 month intern to join the Social Media team at Urban Decay Cosmetics. This is an excellent opportunity for a recent undergraduate with a communications, digital or marketing focus to learn about social media strategy and tactics in the beauty industry. This position will work directly with the social media team at Urban Decay to develop and implement social programs that best meet the needs of the consumer, the business and markets worldwide.
Job Responsibilities:
Monitor social conversation, interact and engage with customers through all Urban Decay owned social media channels
Respond to comments and @mentions on all posts cross-channel
Respond to all messages cross-channel
Like and comment on influencer UGC
Bookmark consumer and influencer UGC for team to use cross-channel
Search branded hashtags (ex: #UrbanDecay #NakedHoney #StayNaked) to like and comment on content
Find new hashtags (ex: #UrbanDecayEyeshadows #NakedPalettes etc.) to like and comment on Urban Decay content
Monitor sentiment on owned social posts
Scan for beauty and non-beauty news and deliver to social team, including but not limited to:
Competitor content: what are competitors doing that’s working? Ex: Content/events/influencer partnerships
New product releases
Which brands are mastering specific social channels
Report if there’s any influencer activity (birthday, reached 1m followers etc.) that we need to react to
Work with DMI team to ensure customer service requests received on social channels are answered
Assist in uploading and scheduling social posts for DMI and US channels including Instagram, YouTube, Twitter, Facebook, Pinterest and TikTok
Assist in drafting captions to be used on social channels
Aid in facilitation of sweepstakes run on social channels
Create and update UTM links for social team to track performance
Support team members with Accounts Payable tasks and PO creation/management
Aid in weekly analytics tracking utilizing a suite of tools
Assist social media managers in general office duties and day-to-day projects
Assist with competitor, trend, and influencer research for presentations, story boards, ideas and internal benchmarking
Qualifications:
Undergraduate degree completed within the last 12 months
Must have strong grammar and writing
Interest in beauty/fashion; keen eye for trends
Must be familiar with present and up and coming platform capabilities (ex: IGTV and TikTok)
Excellent organizational skills
The ability to handle multiple tasks in a fast-paced environment
Experience in customer service a plus
Must have reliable mode of transportation
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.
To apply, click here.
